From organisational behaviour to product work.
I completed my PhD in Organisational Behaviour at IIM Ahmedabad and was a faculty member at XLRI. I continue to teach as Visiting Faculty, XLRI Jamshedpur.
I am now Head of Product at Rehearsal AI. I have built much of the product’s frontend, working on how people use saved material to understand and explain their experience.
Building with AI has become a way to investigate the questions I teach: how work changes, where judgement remains necessary and what a person needs to understand when an agent performs the execution.
Learning continues after the build.
AI can help someone make something useful before they understand every concept behind it. Returning to that work gives them specific questions to investigate: why it works and what happens when the conditions change.
Reflection is central to my teaching. Participants examine the reasoning behind a decision and compare it with the evidence and the result. The finished answer becomes material for further learning.
This interest also shapes my work on reflective management cases and Meditations.
Research informs the questions.
My research has appeared in journals including Information Technology & People and Public Administration Quarterly. A co-authored paper, From Chatbot to Classroom, examines critical thinking and evaluative judgement with AI.
A teaching example on critical reading and writing with AI is available through OpenAI Academy.
AI strategy is an organisational question.
My strategy work focuses on identifying useful GenAI applications, connecting them to the organisation’s goals and managing the change required to implement them.
When agents take over parts of a workflow, performing the task, being accountable for the result and maintaining the system are different responsibilities. Those differences matter when a team redesigns its roles.
I bring these questions into executive education and selected AI strategy and product conversations.
Get in touch.
For executive programmes, AI strategy discussions or product and leadership opportunities, write to shiva.research11@gmail.com.